Reference
Terms we use, turnaround and file limits, and the policies that apply to every order.
Facts you may need to look up rather than read end to end.
In this section
Glossary
Credit, draft, reference image, revision, notes and marked areas, and every order status, defined once.
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Limits and timelines
Every number in this guide in one table: file limits, text lengths, prices, time windows and link validity.
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Policies
What the revision policy, terms of service and privacy policy govern, plus all 21 Help Center articles.
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