Billing & credits
What a credit is, your account balance, buying credits online, coupons, gift cards, receipts and refunds.
Tucia prices editing in credits: each photo we edit costs 1 credit, and one credit is US$8.00. This section explains how credits work, how you pay, and where to find your receipts.
In the portal, money lives under Settings in the top bar, on two tabs: Billing (your balance, buying credits, gift cards and coupons) and Billing history (every top-up, with its receipt). Your balance is also in the top bar, for example 16 credits — select it to jump straight to Billing.
In this section
Credits and pricing
What a credit is worth, what an order costs, reference photos for free, business rates, and when a price can go up.
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Account balance
Where your credits are shown and how checkout always spends them first.
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Buy credits
Pick a package and pay online with PayPal or a card; the credits land on your balance straight away.
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Coupons
Apply a coupon code at checkout, and what each rejection message means.
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Gift cards
Turn a gift card code into credits on your balance right away.
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Billing history and receipts
Read the ledger, open and print a receipt, and fill in the details it is printed from.
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Refunds
Cancel within 15 minutes to get your credits back, and how to ask for anything else.
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Related
- Pricing on the main site.
- Review and pay for the last two steps of placing an order.