Photos & files

Every file type the order workspace accepts, the 500 MB limit, and when a preview appears.

Why RAW gives the best result, and how a sidecar is paired with its photo by file name — without counting as a photo.

Move a photo into the Reference images group to show the look you want. Never edited, never charged.

Take one photo or a whole delivery, from the Edited tab or straight from our email.

Your original name comes back, and a revision adds .x1 before the extension.

Full-resolution files stay for 180 days after delivery, and what the expired page means.

Remove photos one at a time before you pay, delete a whole draft, or ask us to delete a placed order.