We stand behind our work with a money back guarantee. If we can’t get the job done to your satisfaction, you shouldn’t have to pay.
If you are unhappy with the first version of edited photos, please try requesting a free revision. The editor of your order is a human being. He or she might have had inaccurate understanding about your instructions at the beginning. We appreciate it very much if you could request a free revision and give him/her another chance to make it right.
If you have tried several revisions and you believe that your order can never be revised to your satisfaction, don't worry. Just send an email to firstname.lastname@example.org and request a full refund.