How do credits work?

Last updated: 2026-11-12

Short Answer:

One credit (US$8) pays for one photo you send us to edit. You can pay per order or buy credits in packs for up to 20% off, and unused credits stay valid for 12 months from the date of purchase.

What one credit covers

Each photo you send us to edit costs 1 credit (US$8), whatever the edit: retouching, removing people or objects, a new background, old photo restoration. Up to 20 minutes of an editor’s work on that photo is included, which is enough for most requests. If a photo needs more, we ask you before we start.

Reference photos that only show us what you want are free. The pricing page has examples.

Buying credits

At checkout you can pay for exactly what the order needs. If you order often, buy a pack in advance and save up to 20%: see credit packs. The prices shown include applicable taxes.

Unused credits remain valid for 12 months from the date of purchase.

When an order is canceled or refunded

If we can’t take an order, or you cancel it before we start, the credits go straight back to your account balance, ready for another order. Refunds work the same way by default.

If you’d rather not keep the credits, send us a message and we’ll refund them to your card or PayPal.