How do I Contact Tucia?

Uploading Problem

Whenever you have problem uploading photos, just send your photos as Email attachment to:, and we will manually upload them for you as soon as possible.

If your files are too large, there are several alternative methods:

  • Use at no cost, and no signup is needed
  • If you have a Dropbox account, simply share a folder to

Billing/Payment Problem

Have problems about ordering service? Having issues with your credit card? Prefer wire transfer? Did not receive your credits after payment went through? No problem. Just send a message to and we are here to help. All billing discussions are private between you and Tucia.

General Support & Help

Having trouble with your projects and need some assistance? Please take a look through our FAQ first. Still can't find what you need? Just send us your question to and one of our team members will get back to you as soon as possible.

Responsibly Disclose a Security Vulnerability

If you are a security researcher and have discovered a security vulnerability affecting Tucia, we appreciate very much if you could let us know:

Looking for Partnerships?

Tucia is growing and we'd love to make new friends. If you have an idea about how we could partner up, we'd love to hear it: howard [at]

If you are interested in adding Tucia's photo editing functionality to your own websites, please check out our amazing APIs.